Shipping Policy

At C-Way Engineering Exports, we are committed to ensuring your order is processed and shipped efficiently. Please review our shipping policy below for details regarding shipping methods, delivery times, and costs.

  1. Shipping Methods

    We offer a range of shipping options to meet your needs. Shipping methods are selected based on the destination and the nature of the product ordered. Available shipping options include:

    • Standard Shipping
    • Express Shipping
    • International Shipping

    During checkout, you will be able to select the shipping method that suits you best.

  2. Shipping Costs

    Shipping fees are calculated at checkout based on the weight, dimensions of the package, and the shipping destination. Please note that shipping costs are not included in the product price and will be displayed separately during the checkout process.

  3. Delivery Times

    Estimated delivery times vary depending on the shipping method chosen and the destination. Standard delivery times are as follows:

    • Domestic Orders (within [Country] or Region): 5-7 business days
    • International Orders: 10-15 business days

    Please note that delivery times are estimates and do not account for unforeseen delays such as customs clearance, weather conditions, or public holidays.

  4. Order Processing Time

    Orders are typically processed within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

  5. International Shipping

    We ship to most countries worldwide. International customers are responsible for any additional customs fees, duties, or taxes that may apply upon arrival in the destination country. These fees are not included in the shipping cost and must be paid by the customer.

  6. Tracking Your Order

    Once your order has been shipped, we will provide you with a tracking number via email. You can use this number to monitor the status of your shipment.

  7. Shipping Delays

    While we strive to ensure timely delivery of all orders, C-Way Engineering Exports is not responsible for delays caused by:

    • Customs clearance
    • Weather conditions
    • Carrier issues or strikes
    • Any other events outside our control
  8. Risk of Loss

    Once your order is handed over to the shipping carrier, the risk of loss or damage transfers to the customer. We recommend monitoring your tracking details and being available to receive your shipment upon delivery.

  9. Shipping Restrictions

    Please note that we may not be able to ship to certain restricted locations or countries due to international regulations or carrier limitations. If this applies to your order, we will notify you and provide alternative options.

  10. Damaged or Lost Shipments

    If your shipment arrives damaged or is lost in transit, please contact us immediately at sales@cwayexports.com or via WhatsApp at +91 9391116127. We will work with the carrier to resolve the issue promptly.

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