Terms and Conditions

Welcome to C-Way Engineering Exports. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase, as they apply to all orders placed on our website.

1. Product Information

   We aim to provide accurate descriptions and specifications for all our products. However, please note that slight variations may occur due to the manufacturing processes.

2. Product Availability and Pricing

   All product prices and availability are subject to change without notice. We strive to maintain the latest information but cannot guarantee the availability of any item until the order is placed and confirmed.

3. Pricing Details

   All prices listed on our website are in USD and do not include applicable taxes, duties, or shipping fees. These additional costs will be calculated during checkout.

4. Payment Methods

   We accept the following payment methods:

   • Credit Cards
   • Telegraphic Transfer (TT)
   • Bank/Wire Transfers
   • PayPal

   Full payment must be made at the time of order placement. We will not process or ship any order until the payment has been received.

5. International Orders

   For international customers, additional charges such as taxes, duties, or customs fees may apply. The buyer is solely responsible for these fees.

6. Shipping and Delivery

   Shipping fees and estimated delivery times are calculated at checkout based on the destination and selected shipping method.

7. Shipping Delays

   C-Way Engineering Exports is not liable for delays caused by customs clearance, weather conditions, or other unforeseen events beyond our control.

8. Transfer of Risk

   Risk of loss or damage to the products passes to the customer once the order has been handed over to the shipping carrier.

9. Returns Policy

   We accept returns within 30 days of delivery, provided the items are unused, in their original condition, and include all packaging materials.

10. Return Process

    To initiate a return, please contact us via email at sales@cwayexports.com or through WhatsApp at +91 9391116127. Return shipping costs are the responsibility of the customer, except in cases where the product is defective or incorrect.

11. Refund Policy

    Refunds will be processed within 30 days of receiving the returned items. Please note that a restocking fee may be applied in some cases.

12. Warranty Coverage

    Our products come with a 12-month warranty against defects in materials and workmanship.

13. Warranty Exclusions

    This warranty does not cover damages resulting from misuse, improper installation, or unauthorized modifications.

14. Limitation of Liability

    C-Way Engineering Exports' liability is limited to the repair or replacement of defective products, or the refund of the purchase price, as per our discretion.

For any inquiries, feel free to reach out to our customer support at sales@cwayexports.com.